Step-by-step guide to creating questions:
1. Go to Questions > Pulse Library. Click on the button “Create new pulse”.
If you would like to learn more about how to add name, description and settings in the pulse, read this guide: Create your own pulse in &frankly.
2. Click on “Create New Question”:
3. Here is where you will find the different Templates for different types of questions.
The different questions types in &frankly represent well-established models such as multiple choice, single choice, scale questions and more.
They all have their unique benefits and for inspiration we recommend that you start by having a look in the question library to see examples of how they are used.
4. If you have selected a template, you can go to Content. In this section you will add the standard version of the question and any statements or options.
If you want to learn more about how to ask a good question, read this guide: Asking Questions Do's and Don'ts. The most important thing is to think about how to use the result and formulate a strong purpose for each question.
5. In the Alerts section you can activate Alerts and add criterias to make sure that any deviating answers or alarming results are flagged.Alerts is a function that helps you detect outlying results based on certain conditions.
When an alert has been triggered, it will appear in the Dashboard. For more instructions, please read this guide about how to configure Alerts to a question.
6. Under the Tags section, you have the opportunity to tag your question. By tagging your questions, you can easily find the questions if you also added them to the company library.
7. The next section is Languages and here you can add translations to the question to give respondents the possibility to answer in a language they feel comfortable with.
We recommend you let a colleague review your translations as subtle nuances in languages can make a big difference in how a question or statement is perceived. For more instructions, please read this guide: How to add translations to your questions
To keep in mind: If you later on decide to edit the question - don’t forget to update your translations accordingly in this section.
8. Last but not least, choose which Color you want to use in your question. We've chosen colours that work well in our interface with regards to readability, contrast, etc.