Website: Benchmarks can be found under Start > Dashboard. Filter on a group and find the conclusions and benchmarks for each question next to the results. Click on the button "Read conclusions" to see the benchmarks.
Mobile app: Open your app and go to Insights, click on the button “Read conclusions”.
If your organization is using standard questions from &frankly, you’ll be able to see external benchmarks. If you are only using tailor made questions, you’ll be able to see internal benchmarks if the survey was sent to at least 40% of the users in your account.