When scheduling a pulse you can select several groups, or deselect certain groups that you want to exclude from the scheduling. You will not be able to see the total results if you deselect a group within a hierarchy, you will instead get separate results for each group.
If you select a whole group hierarchy, without deselecting any groups, you’ll be able to see results for each group as well as the total results for the top group.
If you want total results for all groups but need to exclude employees from a survey, we recommend that you temporarily deactivate these employees instead.
In these examples there are two group hierarchies named “Company” and “Project”.
Selecting a whole group hierarchy
In this example the group hierarchy named “Company” is selected, without deselecting any of its subgroups.
Since no subgroups have been deselected, the result will be presented for each of the subgroups within the group hierarchy, as well as a total result for the top group “Company”.
Deselecting a group within a group hierarchy
In this example the group hierarchy named “Company” is selected while one of its subgroups named “Customer success” has been deselected. Since one of the subgroups within the hierarchy have been deselected, the result will be presented for each of the subgroups separately and no total result for the all groups will be presented.
Selecting several group hierarchies
In this example, the two group hierarchies “Company” and “Projects' have been selected. This will give a result for each group, as well as a total result for each of the hierarchies. There will be no joint total result for the two hierarchies together.