You can find results in both the Dashboard and the Results view. In this article you can read more about the function of the different views and what distinguishes them.
Start > Dashboard
In our Dashboard you will find an overall summary of the results with KPIs, response rate, benchmarks as well as alerts and suggestions for actions. All this is gathered in a view from your last three pulses or the last 90 days, you can find this view by going to Start > Dashboard and selecting a group in the drop-down menu at the top of the page. More about how to use the Dashboard can be found here.
Result in the result view
In our results view, you have the opportunity to dive deep into the results in the different views named Individual Questions, Segments, Heatmap, KPIs, Response rate
Results > Individual Questions:
By going to Results > Individual Questions, you have the opportunity to see the results and response rate per question, compare trends and groups historically. The result is shown here per group, pulse and period. Here is a guide on how to use the Individual Questions.
Results > Segments
Under the page Results > Segments, you can see results categorized based on the attributes you use in your account. Feel free to read more about Segments and how you can use it Here.
Results > Heatmap
Heatmap presents results, response rate and KPIs for several groups, gathered in one view. Here you get an overview of all groups' results and can more easily identify which groups need extra support in your organization. A step-by-step guide on how to use your Heatmap can be found in this guide: How to use Heatmap
Results > KPIs
In the KPI-view you can see KPIs from pulses used in the last 6 months. Feel free to read more about KPIs in this guide.
Results > Response rate
In this view you can see the total response rate and / or compare the response rate for specific groups and weeks. Step-by-step how to proceed to filter the response rate can be read here: How to find the response rate