What is a dynamic question?
At &frankly we know how important relevancy is to drive engagement. The more personal and relevant the &frankly experience, the better the response rate. We try to make &frankly fit everyone’s unique needs.
A dynamic question allows the question to collect specific information from the system and display it for each user. For instance, ask a question about the team and name the team in the question to make it personalized.
How is this created in the tool?
Note: this function is only available if you have installed Attributes.
To enable dynamic questions, you have to have attributes added to each user. An attribute can, for example, be "Team", "Closest manager", "Location" or even your company name.
A dynamic question is created by using curly brackets and the attribute name.
{{Attribute name}}
The system will then recognize which attribute each user has and display the right word.
Example:
If you want the users to see the name of their closest manager in the question, you can add Closest manager as an attribute and then add the correct name on each user. The name that you added as the Closest manager will be displayed in the question.
{{Closest manager}}
If you want to use your account name (which is usually also your company name) you can use {{company}}. The account name will then be displayed in the question.
Note! The results will always display the curly brackets and attribute name since users within the same group can have different attributes.