&frankly questions and pulses
If you are using the standard pulses or questions in &frankly, they can not be changed or edited in any way. But you can create a new pulse (perhaps with your own questions), which allows you to measure just what you need and schedule exactly the questions you like.
Your questions and pulses
When a package has been scheduled it will be locked for changes. The reason for this is that if you would edit a question in a pulse, the answers to that question would be mispresented in the results after the change.
Let's say that you ask "At work, my opinion seems to count" and decide to change it to "I am very satisfied with my manager". The answers stored for this question will no longer be valid. This means you lose all your collected data on this question.
If you really need to edit a question or change questions in a pulse, the easiest way is to create a new one. To make this process a little bit faster, you can add the questions you want to keep or move the new pulse to your company library, and then easily select them. Please note that only administrators can add questions to the company library.
You can also delete/add questions in a pulse, but it would require us to open up this setting. It is important to keep in mind that if a question is deleted from a pulse, the historical results for this question will disappear.
Can I edit anything in my own pulse?
Yes, you are allowed to:
- Edit the pulse name and description
- Change the time setting on the questions (find instructions here)
- The pulse accessibility
- The preset frequency (the setting has to be unlocked first, send us an email)
What if I really need to edit something anyway?
If you need to make some adjustments to the questions, the best way to do this is to create a new pulse with the same or new questions.
To make this a little bit easier, you can add all the questions from the old pulse to your company library. This will help you find the questions easier and also make it possible to copy the question. This will create a new question with a new ID, but that looks exactly the same as the old one plus it will be editable.
Please keep in mind that when creating a new pulse or copying a question, the results from the two different pulses or the two different questions will not automatically be presented next to each other on the results page. However, you can still compare the questions by selecting two or several pulses.
Add questions to the company library:
Copy questions from the company library: