The Heatmap can be accessed in your &frankly account on the web.
- Sign in to your account and go to Results > Heatmap.
- Select a group in the menu at the top of the page.
- Select a week on the timeline and the Heatmap will display the results for all questions sent that week.
The Heatmap displays all question results, KPIs and response rates available for a specific week. If you've sent several pulses the same week, all of them will show. You can not select pulses sent on different weeks.
On the Heatmap, you’ll find filters to show or hide certain details. Find more information about each filter below:
- Manager of group
You can see the name of the person that is assigned as the group owner of a team.
- Response rate
The response rate displays the total response rate for the group as a percentage for all questions asked on the week you have selected.
KPI shows the average results for this group and pulse. This gives you an understanding of the average overall before looking into the question results. Read more about KPI's in &frankly here: Key Performance Indicator (KPI) in &frankly
- Group levels
For large organizations with several group levels, it can be useful to select a specific set of levels to display at once. The levels are based on the group structure that you have in your account. Go to People > Groups to have a look at your hierarchy and group structure.
If you’ve scheduled several pulses during the same week, you can decide if you want to look at all questions from multiple pulses in the same view, or hide pulses and look at them one at a time.
Select one or several questions in the pulse. If you have several questions on different topics in your pulse, you can select specific questions (such as Leadership or Collaboration questions) and focus on these separately.'
- Coloring option
The color scale helps you easily figure out which groups have good results and which groups need attention. Question templates that have numerical results are displayed on a red-green scale where low or negative numbers are red and positive is green. Binary and non-numerical questions are displayed in neutral shades.
Relative coloring means that the colors are determined by the highest and lowest results in your organization. The group with the lowest results will have the darkest red and the group with the highest result will have the greenest green on your heatmap.
The absolute coloring will instead be based on a set scale where 0 gives the darkest red, and 100 the greenest green.