To see what time and day the questions are set to, go to Questions > Pulses and open the pulse. Just below the questions, you can see their time setting.
The time setting can be adjusted for pulses that you (or someone else in your organization) have created in &frankly, while as the time setting in our standard pulses are locked and can't be edited. We have set the questions to be sent on the most suitable time of the week, depending on its purpose and topic.
Each question has its own time setting, which makes it possible for you to decide whether you would like all questions in the pulse to be sent at once or at different times.
To edit the time setting of the questions in your pulse, go to Questions > Pulses. Open the pulse and hold your pointer over a question. Click on the clock icon that appears while you hover and change the time.
- Go to Questions > Pulses and open the pulse
- Hold your pointer on one of the questions
- Click on the clock icon to open the time settings
- Select a day and time
- Save pulse and go to Questions > Scheduling when you are ready to schedule the pulse
Hold your pointer on the question so that the clock icon appears:
Click one of the alternatives and select a day and time:
What does "Let &frankly choose time" mean?
If you select this setting, our system will randomize the time for when the questions are sent from week to week. This makes it possible for you to ask questions on random times which brings variation to the pulse.
What time will the questions be sent if I select "Coming in" or Leaving"?
This setting makes it possible for the users to receive the questions as they enter the workplace or as they leave, given that they are allowing us to use their location. Each user can add locations such as their home or workplace to their account, which allows us to know when they arrive or leave. Read more about this setting here: How do I add the location to my workplace?
If the users haven't downloaded the app or accepted us to use location-based services, the user will receive the questions at a given time. Questions set to "Coming in" will be sent 09.00 and questions set to "Leaving" will be sent 18.30.
Can I select a specific day and time?
Yes, simply select "Specific time and day" of the week and enter the time you want the questions to be activated.