There may be several reasons why you can’t initiate an Anonymous chat.
- The Administrator of the organization first needs to enable the feature.
- There must be either an HR admin or a Manager (direct Group Owner) you can address the anonymous chat to, otherwise you will not be able to initiate a chat.
- The Company Settings decides if employees are allowed to initiate a chat while answering a question, and if an HR admin/Manager can initiate a chat while looking at result comments. Please check with your HR Admin to make sure you have been enabled to initiate a chat in the organization