We have always encouraged openness and transparency in &frankly, and “comments” have been a way for employees to express their thoughts beyond the question template. We’ve decided to take one step further to make sure that the employees feel heard, by introducing Anonymous Chat.
Anonymous Chat give employees and leaders a way to talk about the question and its comment anonymously. This can allow the employee to be more frank, who might otherwise feel uncomfortable talking about it in the open. For managers, it will enable them to find out more about a particular comment. It can be to clarify the meaning of the comment, or to discuss the issue with the team member.
The individual who submitted the original comment will always be anonymous, while the HR admin or Manager will be identified during the initiation process and while the chat continues.